Conflict can be a good thing if you communicate the right way. Use these 5 sayings to help you navigate conflict in a healthy way.

Five sayings:

  1. Listen: “Please help me understand…”
  2. Restate: “What I hear you saying is…”
  3. Ask: “Is that what you’re saying?”
  4. Apologize: “I’m sorry for…”
  5. Restore: “In the future, I will…”
Discussion:
  1. Initial reactions to this topic? What jumped out at you?
  2. Describe your last argument with your spouse, friend or co-worker. What went well? What went wrong?
  3. On a scale from 1-10, how often do you resolve conflict in your relationships? Why is getting to a resolution important?
  4. What are some ways to actively show that you are listening when someone is speaking? Why is listening to each other important?
  5. Why is it important to ask for clarity (step three) in conflict resolution? What might happen if you don’t?
  6. Do you find it easy or do you find it difficult to apologize? Why is apologizing important?
  7. What would you say is the real heart behind the statement: “In the future, I will…”?
  8. Is there a step you need to take based on today’s topic?