Glean some great insights from those who have succeeded in business.
Talking Points:
- Never stop thinking about how to delight your customer. Delight is more than satisfaction, and a company with delighted customers is a company that will win in the end.
- Don’t be discouraged if the business you end up with is not the business you started out with. It’s essential to learn from your failures and pivot when it’s necessary.
- It’s important to be close to your customers and products, but it’s also equally important to think about the business itself. What are your plans, where do you want it to be in the future, and how can you get it there?
- Focus on communicating and articulating the purpose of your business. Once you have identified the purpose, surround the company with people who are equally as passionate about that purpose.
Discussion:
- Initial reactions to this topic? What jumped out at you?
- Who is the most successful business person you know? What do you think is the key to their success?
- Which of these tips resonate with you the most? Why?
- Which one of these tips do you struggle with the most? Explain.
- How did the prominent people in the video get to where they are today? Are you willing to do whatever it takes for your business? Explain.
- Is there a step you need to take based on today’s topic?
